Frequently Asked Questions
Everything you need to know about your BetterMe journey.
How do I determine the right size for my workout gear?
We provide a detailed size guide on each product page. We recommend measuring your bust, waist, and hips to compare against our chart, as our high-compression fabrics may fit more snugly than standard leisurewear.
What is your return policy for fitness equipment and apparel?
We offer a 30-day return window for all unused and unwashed items in their original packaging. For hygiene reasons, certain items like water bottles and sweatbands must be unopened to qualify for a refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your delivery's progress.
Are BetterMe products suitable for high-intensity training?
Yes, our apparel is engineered with moisture-wicking technology and four-way stretch fabric specifically designed to withstand high-intensity interval training (HIIT), weightlifting, and cardio sessions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay for eligible orders.
How should I care for my BetterMe apparel to ensure longevity?
To maintain fabric elasticity and color, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down performance fibers.